should you abolish the service charge

This meal was quite a disappointment to me. Perhaps it was the great difference that i had compared to Nando's @ Sunway. Went to Nando's@1u with a bunch. We ordered the promotions sets. However, the choice of sets were different from Sunway's. After all, we think that the service of that particular outlet should be improved since it's an established makan place. Above all, wat are we paying for the service charge? Wat we get in return was even not up to a standard practice.

Garlic Bread


Appetizer: Bruschetta


Parmesan Fish


Pizza Caprese


Roasted Chicken

Ratings:
food: 2.5/5
service:2.2/5
ambiance:2.5/5